& Campus System Information
Student Portal |
Faculty Portal |
Report computer, system or
Useful Addresses |
Frequently Asked Questions (FAQ)
College Computer Usage Policy
You will need a current user
name and password to connect to the campus system whether on or off
Username/Student ID - is usually
the first letter of your first name and up to the first five letters
of your last name followed by 4 random numbers.
Your ID can be found at the top of the schedule that you were given
at the beginning of the quarter.
Password – is
your social security number without the hyphens...
Your password, at the present time, cannot be changed for
Network and Student Portal
You can change your password for Outlook Live email login.
If you are using a browser other than Internet Explorer you may not
have all the options available and screens may look different.
Logging in to the Student
Portal will give you access to your grades, schedule, email, public
To access, enter the address below in the browser’s address bar (or
click on link below or link in left menu bar).
you will need to supply a valid user id and
►When accessing the Public Drive
folders or your
Locker from off campus see the Student Lockers... section below.
Always remember to Log Off when you are on a
public or shared computer.
The Student Portal login screen:
►When you first logon using a computer on
campus and you login with your username and password, click on
Computer icon on the desktop, or Start -->
Computer and check to make sure you have access to your Locker
and Public drive. Your screen may not look like exactly like
the one below, but you should look for your locker and the public
Under Network Drives you should see a
folder with Locker (this is your Locker / Home
Folder) and a folder
Public (this is the Public drive where your
instructors/departments will store docs, assignments and other
information for you to retrieve.
►If you do not see either of these see the
librarian and we will send an email to IT for you.
Student Lockers /
Your Locker is your personal space on the campus file server
to store your files and is accessible from classroom and LRC
computers on the campus network, and through the Student Portal.
The Public Folder P: (or S:) drive is where the departments place materials
and files that you may need for class or resources that will help
See above instructions for accessing network folders and drives.
Click Start > Computer and you will see the drives
and folders available to you.
Click here for instructions
How to access Student/Faculty Lockers
and Public drives via Virtual Desktop
for off campus access.
Trouble accessing public
drive or locker from off campus?
Turn off / disable Popup
Firewall – allow this site through your firewall.
►Please read... the
Student Lockers are emptied usually at the end of a quarter.
IT Services will generally notify you by email and in the
Spencerian News well in advance before they empty the
Lockers. Once the Lockers are emptied you will not be able to
retrieve the files that were deleted. We recommend that you
backup your files on a flash drive frequently as well.
Students, do not access email through the
Student Portal any longer. Use the link below and select
Student Email. See below for a link to more instructions.
Click here for instructions and screen shots
and logging in to your email.
►Note the periods in the
address formats above, and no www in addresses.
►When off campus and you are asked to supply a domain name before
your username when logging in, you will add suscorp before your user
ID with a back slash \ not a
forward slash /. example:
►Spencerian email addresses are available
through the email program using the “Address Book” feature.
►Example of the format of your email address:
When using browsers other than Internet Explorer (i.e. Firefox
or Chrome) you may have to download IE viewer plugins for
full access to features. Without the plugins you may see a
limited version which will allow you to read, write, etc. however,
options and features may not be accessible.
Open appropriate dialog on your laptop to
Connect to a Network.
- unsecured network.
Follow instructions for user id and password.
You should not have to enter the domain (SUSCORP).
For additional instructions and alternate connection
How to set up a wireless network
click on appropriate operating
system that you use).
connection problems and ask for help using IT's Service Desk.
See next section.
To report computer,
email or system problems:
When contacting IT help they will need your name
and student ID number and identify yourself as a Spencerian
Lexington student. Supply them with as much detail of the
problem as you can, you can include screen shots as well.
Please report ALL IT problems using the
After logging in click on the Service Catalog drop-down
menu and pick the
closest category for your problem.
No not click on the New Incident button
– use the Service Catalog
**Classroom equip/software problems need to be reported by an
**If you do not have access to your email or Internet, ask the
Librarian or an instructor to submit a ticket for you.
Click here for Service Desk User Manual.
Additional information is
available at Sullivan University System's IT Helpdesk
Lexington Campus' LRC
Sullivan University System -
Online Library Catalog
Sullivan University Library's
web page (for access to databases, resources, etc.)
PLATO Learning Environment
Contact librarian for account info. Registered
students/faculty can contact